Training Supervisor, Tank Farm Facility Jobs in San Jose, CA at Swissport

Title: Training Supervisor, Tank Farm Facility

Company: Swissport

Location: San Jose, CA

Job SummaryCreate employee competence and confidence to support safe operations. The Station Trainer is responsible for delivering training in accordance with Swissport SOPs; monitor and evaluate employee performance; while ensuring company and customer service standards are met to support the way forward for the NOAM and Training.

This role will reside in a matrixed organization receiving day to day functional direction from the Regional / AreaTraining Manager and operational direction from station GMs

Job Responsibilities

Partner with Regional / Area Training Manager and HR team to plan for new hire and recurrent training needs

Deliver initial & recurrent training in accordance with global and local standards.

Serve as a training generalist for all lines of business

Serve as a training specialist for designated functional / technical training Monitors training compliance

Partners with Regional / Area Training Manager and operations to schedule recurrent training for all employees.

Partners with Regional / Area Training Manager and operations to coordinate release of new hires to coaches for a smooth transition to join the operation

Coordinates hire and recurrent practical assessment process.

Maintain electronic (Intelex) and paper, training files/records of all employees with compliance to Airport Authority rules and regulation.

Prepare and distribute training aids such as instructional material, hand-outs, evaluation forms, and visual aids; sets up audio-visual equipment

Support internal and external audit process

Collaborate with Design and Develop team to establish or enhance training programs as per standards

Prepare examinations and progress reports for initial and recurrent training programs

Monitor and evaluate performance of all employees

Knowledge and understanding of the current collective agreement

Conduct carrier training as appropriate

Performs related duties as assigned

Qualifications And Competencies

High School Diploma or equivalent

Minimum of three years Airport Ramp, Cargo Warehouse, and/or Fueling operational experience as pertains to the role

Minimum of 1 year classroom instruction experience or 3 years On the Job (OJT/C) training or coaching experience

Ability to manage by influence and not authority

Be able to pass security clearance (criminal background check)

Possess a valid driver’s license

Experience in leveraging strong communication skills to influence without authority to achieve a common goal.

Computer systems: Microsoft Office (Word, Excel, PowerPoint, Microsoft Access) and graphic programs highly recommended

Excellent verbal and written communication skills

Excellent organizational skills, professionalism and autonomy

Customer service oriented

Sense of leadership, diplomacy and team spirit

Flexible to work various shifts (days, evenings, nights, weekends and holidays)

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

About Us

Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 …

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